These terms and conditions govern your use of our website. Please read the information below in full before you use this Website. If you do not accept these terms, please do not use this Website. Using the Website implies that you accept these terms. We do occasionally update these terms so please refer back to them in the future.

  • 1. SITE ACCESS

    • 1.1 You will be able to access the majority of this Website without having to register any details with us. However, particular areas of this Website will only be accessible only if you have registered.
  • 2. USE OF WEBSITE

    • 2.1 You are permitted to use our website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.
    • 2.2 The copyright and other intellectual property rights in all material on this Website are owned by us or our licensors and must not be reproduced without our prior consent.
    • 2.3 Subject to paragraph 2.1, no part of this Website may be reproduced without our prior written permission.
  • 3. SITE UPTIME

    • 3.1 We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time.
    • 3.2 This Website may be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond our control. Where possible we will try to give our visitors advance warning of maintenance issues but shall not be obliged to do so.
    • 3.3 Although Glogg World Ltd aims to offer you the best service possible, Glogg World Ltd makes no promise that the services at the glogg.co.uk Website will meet your requirements. Glogg World Ltd cannot guarantee that the service will be fault free. If a fault occurs in the service you should report it to the Customer Services email at info@glogg.co.uk and we will attempt to correct the fault as soon as we reasonably can.
    • 3.4 Your access to the glogg.co.uk Website may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. Glogg World Ltd will attempt to restore the service as soon as it reasonably can.
  • 4. VISITOR CONDUCT

    • 4.1 With the exception of personally identifiable information, the use of which is covered under our Privacy Policy [insert hyperlink here], any material you send or post to this Website shall be considered non-proprietary and not confidential. Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.
    • 4.2 When using this Website you shall not post or send to or from this Website any material:
      • (a) for which you have not obtained all necessary consents;
      • (b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
      • (c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
    • 4.3 [We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this Website in breach of Paragraph 4.2]
  • 5. EXCLUDED SERVICES

    • 5.1 The services provided by the glogg.co.uk Website do not include the provision of computer or other necessary equipment to access the glogg.co.uk Website. To use the glogg.co.uk Website you will require Internet connectivity and appropriate telecommunication links. We shall not be liable for any telephone or other costs that you may incur.
  • 6. INTELLECTUAL PROPERTY

    • 6.1 The content of the glogg.co.uk Website is protected by copyright, trade marks, database and other intellectual property rights. You may retrieve and display the content of the glogg.co.uk Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the glogg.co.uk Website without written permission from Glogg World Ltd.
    • 6.2 No licence is granted to you in these Terms and Conditions to use any trade mark of Glogg World Ltd.
  • 7. LINKS TO AND FROM OTHER WEBSITES

    • 7.1 Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content. We do not endorse the third party websites or make representations about them or any material contained in them. If you choose to access a third party website linked to from this Website, it is at your own risk.
    • 7.2 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website, and subject to the following conditions:
      • (a) you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us;
      • (b) you do not misrepresent your relationship with us or present any false information about us;
      • (c) you do not link from a website that is not owned by you; and
      • (d) your website does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the United Kingdom.
    • 7.3 If you choose to link to our Website in breach of Paragraph 5.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.
  • 8. DISCLAIMER

    • 8.1 We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. We may make changes to the material on this Website at any time and without notice. The material on this Website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date.
    • 8.2 The material at this Website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this Website on the basis that we exclude all representations, warranties and conditions which but for these Terms may have effect in relation to this Website.
  • 9. EXCLUSION OF LIABILITY

    • 9.1 Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our Website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss, and whether in tort or contract or otherwise in connection with this Website.
    • 9.2 Nothing in these Terms shall exclude or limit liability for (i) death or personal injury caused by negligence (as defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under the law of the United Kingdom.
  • 10. GOVERNING JURISDICTION

    • This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.
  • 11. OUR DETAILS

    • The glogg.co.uk Website is owned and operated by Glogg World Limited a company registered in England and Wales whose registered office is at 26-28 Bedford Street, Sheffield S6 3BT
    • If you have any queries please contact Customer Services at info@glogg.co.uk
    • Company Registration No. 6652863, VAT No. 937 0742 15
  • 12. REFUNDS AND RETURNS

    • We want you to be delighted with your purchase and will gladly refund or replace any product which is found to be faulty within 10 days of receipt. Please contact us explaining the issue and return the product to us in the original packaging. We will refund the full value of the goods including postage within 30 days of receiving them.
  • 13. CANCELLATIONS

    • You have the right to cancel your order within 10 working days of receipt. If you wish to exercise this right, please contact us via email us and return the goods to us post-paid, in an unused condition. Please include the receipt. We will refund the full value of the goods within 30 days of receiving them. Please note that shipping costs cannot be refunded in the case of order cancellations.